Frequently Asked Questions
Consigning Items
What will my items sell for?
Your lot will be listed at a starting bid of $1. This is the minimum amount that it can sell for. We unfortunately have no way to predict how much they will be bid up to, as several factors contribute to an item’s sale such as: condition, desirability, audience reach, etc. Generally, higher value items will be bid up to higher amounts. We do our best to describe your items in a flattering manner, and advertise the listings on all of our social media accounts. Please feel free to browse our Completed Auctions to get a better idea of what items are selling for!
Can I set a reserve?
Reserves are accepted on high-end items with a non-refundable deposit of $25. This deposit will come out of your consignment fees. Reserves will be publicly disclosed in the description of the item so that transparency with bidders is maintained. Reserves may be subject to pre-approval.
What if my item gets no bids?
Upon signing our Consignor contract, you agree to forfeit your items to Neighbourhood Auctions LTD. If they do not receive any bids, they will be donated or discarded.
If your unsold items includes larger pieces such as furniture & appliances that require disposal, and you cannot retrieve them yourself, you may be subject to a dumping fee upwards of $100.
Can I choose how the items are sorted and titled?
Yes! If you’d prefer to pre-sort your items into LOT piles, and/or provide titles and descriptions you are more than welcome to. We are happy to follow any instructions you’d like to provide for the listings, but they aren’t necessary. Do keep in mind that we prefer items organized in such a way that they are complimentary with one another and will sell for $10 or more. Some adjustments may be made at our discretion.
Do you pick up items?
It’s always best to try and arrange your own transportation of items! If you cannot transport your own things, you will need to schedule a moving company to assist you in bringing the items to our offices. If you would like, we can arrange a moving company on your behalf. Prices range from $115-195 per hour, and will depend on the size and quantity of items. We work with Calculated Moving for these services. Please keep in mind that moving costs may affect your bottom line, and we can’t guarantee that you will make back enough money on the items to make up for those costs.
What kind of items can I sell?
Currently we are accepting a variety of items, from household objects, kitchen ware, dining ware, ceramic, porcelain, jewelry, art, antiques, coins, precious metals, décor, tools, furniture, toys, cards, comics and any other collectible items.
We are not accepting the following:
new or used bedding, pillows, pillow cases or mattresses. New or used clothing (exceptions apply if items are designer brand, high end or vintage), Food, both perishable and non-perishable. cosmetics, healthcare, skincare. Items which depict hateful or racist ideology / symbols, animal remains that are forbidden or without certification in accordance with local governing policies, some large furniture (subject to pre-approval) or any items that we deem to be too damaged or unsuitable to be put up for auction (ie items with signs of pest infestation, items that pose a bio hazard to our staff, items that are heavily damaged or broken).
If you are unsure, please reach out to us. If these items are included as part of an estate or drop off, disposal fees may apply. If you’re unsure whether or not your items are worth bringing to auction, please feel free to send us a list or some photos of the collection. If you want to sell guns, vehicles, heavy machinery or property, we require adequate notice to file the correct paperwork. Your application may be denied depending on the circumstances of the collection.
How many items should I bring?
As of right now, we do not enforce a minimum for drop-offs, but we recommend bringing at least 20 items per visit to make it worth your time!
Bidding
Can I see the items I’m bidding on?
Yes! We do our best to capture all angles of the items listed for auction, but nothing compares to being able to see it face to face. We are available for live viewing anytime from 9:30am - 4:30pm Monday - Friday. No appointment necessary.
How much is shipping?
Shipping charges are calculated after your initial invoice is paid. Unfortunately these rates are not available beforehand and will be automatically charged to the credit card you have on file with us, or included in your e-transfer invoice. We do our best to find the most affordable options with Canada Post, but as you may know shipping fees have gone up exponentially in the last few years. We always recommend picking up if possible!
Where can I pick up my items?
Pick-up is available on the Wednesday following the end of an auction. We prefer to have all items paid and picked up by Friday. If you need to make alternative arrangements please contact us. Our business hours are 9:30am - 4:30pm Monday to Friday and our office is located at 36 Mandalay Drive in Winnipeg Mb.
Why is my invoice more expensive than my winning bid price?
Buyer’s fee is an additional 10% on top of your purchase price. This fee is to pay iCollector for using their website. There is also an additional 4% fee if you are using a Credit Card. If you’d like to avoid the 4% charge we accept e-transfers as well. GST and PST are also applied to all purchases.
I have a PST number / I am a reseller. Can I avoid paying PST on my items?
Yes! You can add your PST number when you register for our auction under the “Resale Tax Number” section. You can also phone us with your number and we will add it to your bidder profile for you.
I don’t have a computer. can I still bid?
If you don’t have access to a computer but would like to bid on items, please contact us! We can set up a Proxy Bid account on your behalf. Please note that we can only place bids for you during office hours, no last-minute adjustments can be made on the day of the auction after 4:30pm. We recommend choosing a maximum bid amount you are comfortable with, so that we can set up your pre-bids accordingly. Please be aware that failure to pay winning bids placed via Proxy may result in you being banned from future auctions.
My item is not the size I expected / not in the condition I expected. Can I return it?
Unfortunately our policies state that all items sold at auction are sold ‘as is’ and non-refundable. If you would like to confirm the condition of any piece please don’t hesitate to send us an email and we can send additional photos and information, or you can come down to our office anytime Monday - Friday 9:30am - 4:30pm to view the items in person before the auction ends.
For a full list of our auction
Terms & Conditions
please click here.